Andreea-Maria MOLDOVEANU1
Abstract: Kaizen management has its origins in Japanese best management practices and is dedicated to improving productivity, efficiency, quality and, in general, business excellence. Kaizen methods are internationally recognized as methods for continuously improving, through small steps, the economic results of organizations. The process-based approach is one of the 7 principles of quality management. The process-based approach integrates processes into a complete system to achieve strategic and operational objectives, and risk-based thinking ensures that risk is taken into account when establishing, implementing and maintaining a management system, each process and each activity. Kaizen is the successor to process-based thinking, as processes need to be improved first in order to improve results later. Although Kaizen is approached worldwide, it is rarely discussed in the professional field. This paper aims to address Gemba Kaizen and the five golden rules of Kaizen management adapted to the operational processes in a port organization and the 8-step Kaizen Procedure correlated with the Deming Cycle in the port organization.
Keywords: Port organization, Gemba Kaizen, process approach, Deming cycle, continuous improvement.
DOI 10.56082/annalsarscieco.2024.2.4
1National University of Science and Technology POLITEHNICA Bucharest, Romania, Corresponding author, ORCID No. 0009-0005-6326-282X, andreea.ungureanu1397@gmail.com
PUBLISHED in Annals Academy of Romanian Scientists Series on Economy, Law and Sociology, Volume 7 no 2, 2024