56 | Camelia Cristina Dragomir-Pânzaru, Aurel Mihail Țîțu
The Impact of Professional Stress on Managerial Performance Among Middle Managers
High workload, pressure to achieve objectives and insufficient resources are sources of
professional stress for managers, frequently mentioned in the literature (Portoghese et
al., 2020; Penconek et al., 2024), with a negative impact on job satisfaction and managerial
performance. Also, low rewards for high-effort situations are associated with job
dissatisfaction, high stress scores and intentions to leave the organization (Kokobun,
2024). In contrast, adequate resources, organizational support and decision-making
autonomy increase job satisfaction and reduce the effects of stress (Svanström et al., 2025;
Christiansen et al., 2024).
In the case of middle managers, research has identified a higher level of stress compared
to leaders occupying higher hierarchical positions (Sherman et al., 2012; Pangert &
Schüpbach, 2011). This situation is explained by the reduced sense of control over
professional life (Sherman et al., 2012) and by the differences recorded in the distribution
of stress factors and resources (Pangert and Schüpbach, 2011). In the opinion of
researchers, the sources of stress become more pronounced at lower managerial levels,
while the resources available to cope with them tend to be more limited (Bossmann et al.,
2016). The position that middle managers have within the organization involves multiple
responsibilities, intense work and high pressure generated by the need to simultaneously
manage both the requests of senior managers and the responsibilities towards the
coordinated team (Stilijanow, 2012). They are required to demonstrate a wide range of
competencies, which involve effective management of resource, team coordination,
communication skills, and leadership, within a highly competitive organizational context
(Svanström et al., 2025). Team tensions, lack of role clarity and insufficient support from
colleagues and superiors are significant stressors for middle managers, reported in the
literature (Arakelian & Rudolfsson, 2021). Research by Hagerman et al. (2016) showed
that managers who coordinate large teams face more problems in the case of insufficient
resources, limited decision-making autonomy and lack of organizational support. Middle
managers also have less freedom to effectively manage work-life balance compared to
senior managers (Lundqvist et al., 2013), which can have a negative impact on the
effectiveness of the activity and managerial performance. The results of the study
conducted by Maharani and Dewi (2024) correlate occupational stress with work-life
balance and job satisfaction. A poor work-life balance increases stress at work (Kumara &
Fusana, 2018), affects personal well-being and has negative implications on work
productivity and organizational performance (Shaffer et al., 2016). Added to these
challenges is the limited experience of early-career managers in dealing with stressful
situations, which may reduce their ability to identify and implement effective stress
management mechanisms in critical circumstances (Foris et al., 2022). In this context, the
high workload, the assumption of decision-making responsibilities and the pressure
exerted by achieving performance objectives can trigger feelings of restlessness and
anxiety, with potential effects on work-life balance and negative implications on
managerial performance.
Studies on occupational stress management strategies for middle managers highlight as
priorities workload management, role clarification and better control over work activity
(Johari, 2020), organizational support and development of personal resources (Putra &
Sari, 2025). In the meta-analysis conducted by Dannheim et al. (2025) on occupational
stress management interventions, the authors emphasize the important role of senior
managers in promoting well-being at work and effective management of occupational
stress. Along with personal resources, organizational aspects, such as access to resources,
organizational culture, work organization mechanisms and favorable working conditions,
influence employee well-being and can contribute to improving organizational
performance by increasing individual productivity, reducing absenteeism and health care
costs (Hassard et al., 2018; Lundqvist et al., 2024). At the same time, the literature
highlights the role of social and family resources in better managing stress at work and
maintaining professional performance. (Johari, 2020).
Recent research reveals that the implications of professional stress on performance are
not uniformly negative. In the study conducted by Conceoção & Palma-Moreira (2025),